Contact The Carebuilders At Home Team
Got questions about our caregiving services?
Whether you’re in need of extra help or interested in starting a career in home care, we can’t wait to hear from you! Please fill out our online form with your name, contact information, and any details you think we should know, and a member of our team will get back to you as soon as possible.
Our home office is located at:
101 Eisenhower Pkwy, Ste 300
Roseland, NJ 07068
Email us:
We’re available via phone call or text at (973) 908-6380.
Our fax number is (973) 638-2495.
Frequently Asked Questions About Our Caregiving Services
Home health aide services can include personal care (bathing, dressing, toileting), medication reminders, companionship, safety oversight, light housekeeping and laundry, meal preparation, errands, transportation, and accompaniment to appointments. The care plan is always tailored to the client’s needs
We proudly serve seniors and families across Northern New Jersey communities, including West Orange, Montclair, Livingston, Millburn, Summit, New Providence, Roseland, Maplewood, Union and neighboring towns.
Our services are designed for:
- Aging seniors seeking to remain safely and independently at home.
- Individuals recovering from surgery, illness, or childbirth.
- Adults living with chronic health conditions, physical disabilities, or cognitive decline (such as Alzheimer’s or Parkinson’s disease).
- Family caregivers needing reliable respite support.
We offer a full spectrum of non-medical home care, including:
- Personal Care: Hands-on assistance with bathing, dressing, grooming, shaving, oral hygiene, and mobility.
- Companion Care: Meal preparation, grocery shopping, light housekeeping, pet and plant care, errand running, and friendly companionship.
- Specialized Care: Tailored care plans for conditions such as dementia, Alzheimer’s, Parkinson’s disease, and post-hospitalization recovery.
- 24/7 & Around-the-Clock Care: Continuous day-and-night support for clients who require ongoing supervision and assistance.
- Overnight Care
- Live-in Caregiving: A live-in caregiver is a cost-effective option for clients who need active care during the day, along with the peace of mind of knowing that the caregiver is living in the home with the client, and is available should an emergency occur overnight.
Clients can choose any combination of the above services they prefer.
No, we do not require minimum hours in order to provide flexibility to the families we work with. We can do visits as short as one hour, or as long as 24/7.
Our Brain Health & Fitness Program is designed to stimulate cognitive engagement and maintain physical agility, which studies have shown to reduce cognitive decline. It incorporates:
- Cognitive games and memory exercises
- Daily journaling and conversation prompts
- In-home scavenger hunts
- Safe, low-intensity physical exercises to support balance and help prevent falls.
Yes. All our caregivers are New Jersey Certified Home Health Aides (CHHAs) who are licensed with the state nursing board upon completing a Home Health Aide training program and passing the state licensing exam.
Every caregiver undergoes:
- Comprehensive criminal background checks
- Verification of certifications and professional references
- Health screenings
- Supervision and oversight by our Director of Nursing
CareBuilders at Home is accredited by the Commission on Accreditation for Home Care (CAHC) and has been awarded Home Care Pulse’s Leader in Training Award, placing our ongoing staff education programs in the top 25% nationwide.
We take great care in matching caregivers to clients based on necessary skill levels, personality, language, and shared interests. We ensure you and your family are completely comfortable with your caregiver before and throughout service delivery, including asking for feedback any time a client works with a caregiver for the first time, and changing the caregiver if needed.
While traditional Medicare does not cover non-medical home care, we accept a wide range of coverage and payment options:
- Long-Term Care Insurance
- Veterans Benefits (for both veterans and the surviving spouses of veterans)
- Medicare GUIDE
- New Jersey Traumatic Brain Injury (TBI) Fund
- NJ Victims of Crime Compensation Fund
- Workers’ Compensation
- Private Pay (credit card, personal check, or bank ACH transfer)
Our office can assist you with verifying benefits and submitting documentation directly to your insurance, Medicare or the VA.
Care can often be arranged within 24 to 48 hours, and we also accommodate same-day urgent discharges or emergency respite requests whenever possible.
- Initial Call: Contact our office at (973) 908-6380 or submit an inquiry online at https://www.carebuildersathome.com/essex/contact-us/.
- Custom Care Plan: We design an individualized care schedule and match you with a qualified caregiver.
- Nurse Assessment: Our Registered Nurse visits your home to evaluate home safety, assess physical/cognitive needs, understand daily routines and create the care plan, which the nurse will then communicate to the caregiver.
Our Director of Nursing and our team of Registered Nurses not only develop the care plan and make recommendations to improve home safety, but also closely oversee the caregivers and regularly check in with clients, including doing in home visits and taking vitals.
Our Director of Nursing also serves as a resource for our clients to contact at any time, should any health concerns arise.
We never charge clients for nurses visits or phone calls.
Our services do not require any commitment. We only ask that you give at least 2 hours notice to cancel a visit, so the caregiver is not on their way to the visit.
Our preference is for our clients to have the same caregiver for every visit, since that improves continuity of care. We strive to do this for every client who agrees to a set schedule.
We strive to be as responsive as possible to our clients, and encourage our clients to call or text our office number at (973) 908-6380 any time they have a question or concern.
Each Friday morning we email our clients their schedule for the following week, so they are always aware of when their caregiver will be visiting, and have time to make any changes needed.
Our caregivers use a mobile app to clock in and clock out of visits. This app is geolocated, meaning the caregiver can only clock in or clock out if they are at the client’s home, and the clock in and clock out times are tracked by the minute.
Additionally, in order to clock out the caregiver must first document the tasks they completed during the visit, and get the client’s signature.
All of this is done to maintain proper documentation of visits, and give our clients the peace of mind that the services are always being provided as requested.







