This topic is a little different from what we usually cover here at CareBuilders, but it’s an important one. Older adults can be especially vulnerable to scams—particularly online and phone-based scams—and the consequences can be stressful and financially damaging. Staying informed is one of the best ways to reduce risk, both for older adults themselves and for family members who support them.

Always Double-Check Everything

If something sounds too good to be true, it usually is. Don’t hesitate to pause and ask questions if you receive an unexpected call, email, or voicemail. If someone claims to be a government official or representative from a company but doesn’t provide clear identification or contact information, that’s a red flag. Let trusted friends or family members know when something feels off—having a second set of eyes can make a big difference. Staying aware of common scam tactics can also help you recognize patterns more quickly.

Do Not Click Anything

Avoid clicking on links from people or organizations you don’t recognize. This is a common way scammers install malware on devices or gain access to personal information. Even emails that appear to come from familiar companies should be checked carefully. Scammers often use email addresses that are slightly misspelled or look almost legitimate at first glance. Taking a moment to inspect the sender’s address can prevent bigger problems later.

Never Give Anyone Money Immediately

If someone contacts you demanding immediate payment—especially using pressure or threats—do not send money right away. Legitimate companies typically provide written notices and allow time to respond. If the request sounds like it could relate to a real bill, hang up and locate the official customer service number for that company on your own. Calling back using a verified number is a simple way to confirm whether the request is legitimate.

For a clear, up-to-date overview of common scams and how to avoid them, the Federal Trade Commission’s scam prevention resources are a reliable place to start. They regularly update guidance based on current scam trends.

Staying connected and informed is an important part of protecting yourself and others. We’ve talked before about the value of community and connection in our post on staying engaged through volunteering and shared activities, and that same sense of connection can be a safeguard when it comes to spotting scams early.

This article is for general informational purposes only and is not legal or financial advice. CareBuilders at Home provides non-medical home care services focused on daily living support and overall well-being.

Please stay safe, ask questions when something feels wrong, and don’t hesitate to loop in trusted people when you’re unsure.

Written by Brigid Stakelum