Older adults can be at increased risk for cognitive and mental health challenges, and many also experience grief, loss, or major life transitions. Knowing where to find support can make a meaningful difference for both older adults and their family members. Below are a few ways to locate mental health resources when they’re needed.
Crisis Hotlines
Crisis hotlines are not intended as long-term solutions, but they can be critical for individuals who are experiencing immediate distress. These services can also help connect callers with additional local or ongoing resources.
- 988 — By calling or texting 988, individuals can reach the Suicide & Crisis Lifeline, which provides 24/7, confidential support.
- Veterans Crisis Line — Veterans can also call or text 988 and then press 1 to connect with responders trained to support veterans and their families.
- Crisis Text Line — Texting HOME to 741741 connects individuals with a trained crisis counselor via text message.
Support Groups
In-person or virtual support groups can provide both emotional support and a sense of community. There are groups for widows and widowers, veterans, caregivers, people coping with substance use, and many other shared experiences. Community centers, libraries, faith organizations, and local nonprofits often host these groups. Case workers or social workers—such as those connected through the VA or local family services agencies—can also help point families in the right direction.
Staying socially connected is an important protective factor for emotional well-being. We’ve talked about this in other contexts as well, including in our post on how volunteering and community involvement can support older adults, which explores ways connection and purpose can make a difference.
This article is for general informational purposes only and is not medical advice. CareBuilders at Home provides non-medical home care services and does not offer mental health treatment or counseling. If you or a loved one are experiencing a mental health emergency, contact local emergency services or a crisis hotline right away.
Leaning into community during difficult times can be incredibly important. Even if you don’t need these resources yourself, staying informed can help you support a loved one who may need extra help.
Written by Brigid Stakelum



