To Our Valued Clients and Caregivers:

CareBuilders at Home recognizes the important role it plays in protecting the lives of our beloved clients and caregivers during this health crisis. Our plan is to keep providing services to all of our clients. Rest assured that all of our offices are following strict protocols set forth by the CDC and public health to ensure that all of our home care providers are committed to your loved ones’ safety. We are also in frequent contact with our clients to monitor any changes that may occur that could require a caregiver to alter their own schedule. We have an emergency preparedness plan in place and will continue to follow and adjust it as needed until this crisis is over.

CareBuilders at Home is committed to safety and we thank you for placing your trust in us during these challenging times. Please see the resources below for information about the Coronavirus. If you have any questions please click here to contact us directly.


What is COVID-19 and how it spreads?

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. It can also be transmitted by touching objects that have the virus deposited on them like paper, plastic and cloth. The virus can survive on different surfaces for a few hours to several days. Not everyone gets sick. However, some people do get sick, and for some, it can be a life-threatening condition. Click here for more information.

Which individuals are at higher risk?

The CDC indicates that the following groups of people are at high-risk for severe illness from COVID-19:

  • People aged 65 years and older
  • People who live in a nursing home or long-term care facility
  • Other high-risk conditions could include:
    • People with chronic lung disease or moderate to severe asthma
    • People who have heart disease with complications
    • People who are immunocompromised including those receiving cancer treatment.

Click here for more information.

What are the symptoms of COVID-19?

Call your doctor if you have the following symptoms, either alone or in combination. These symptoms are part of the COVID-19 syndrome:

  • Fever
  • Cough
  • Difficulty breathing
  • Sore throat

There are also emergency warning signs for COVID-19 that you should know and which require immediate medical attention.

  • Increasing difficulty in breathing and shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

For more information click here.

What you can do to protect yourself and others?

  • Cover:Cover your mouth and nose with a tissue when you cough or sneeze
  • Dispose:Throw used tissues in a lined trash can.
  • Wash hands:Immediately wash your hands often with soap and water for at least 20 seconds.Click here to view the CDC handwashing video.
  • Hand sanitizer:If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Cleaning and disinfecting: Clean and disinfect ALL frequently touched surfaces.
  • Avoid touching:Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact: Avoid close contact with people that are sick. Put distance between yourself and other people if COVID-19 is spreading in your community.
  • Stay home: Home is the best place to be to avoid contracting COVID-19. Check with visitors and family members coming into your home.
  • Facemask: If you are sick, wear a facemask when around other people and before entering the doctor’s office or another medical provider’s facility.

Further information can be found here.

What to do if you get sick with COVID-19 and don’t have to be hospitalized?

Stay home, and separate yourself from other people in your home (this is known as home isolation), except to get medical care is the advice of the CDC. Stay in touch with your medical provider and follow their advice because they have your specific information. The following are general guidelines form the CDC.

  • Stay home:People who are mildly ill with COVID-19 may be able to recover at home. It’s best not to leave except to get medical care.
  • Stay in touch with your doctor:Call before you get medical care. Be sure to get care if you feel worse or you think it is an emergency.
  • Avoid public transportation:Avoid using public transportation, ride-sharing, or taxis.
  • Stay away from others:As much as possible, you should stay in a specific “sick room” away from other people in your home, and use a separate bathroom, if available.
  • Practice good hand hygiene.
  • Limit contact with pets & animals:You should restrict contact with pets and other animals, just like you would around other people.

Further information can be found here.

What CareBuilders at Home is doing to keep clients and staff safe?

CareBuilders at Home is actively engaged in protecting clients and staff during the pandemic. We feel that the best way to do this is to educate about screening for symptoms, teach good hand hygiene, keep a clean environment and remain up to date about CDC guidelines and public health alerts.

CareBuilders at Home caregivers already receive training on infection control and caregiving. Caregivers receive initial, annual and other training as needed or required by the state, OSHA and other regulatory bodies.

With the advent of COVID-19, our agency has implemented our emergency preparedness and business continuity plans. We have a caregiver screening tool to check caregivers and clients for symptoms of COVID-19. The best way to keep COVID-19 out of the home is to encourage every person in the home to also follow social distancing and hand hygiene.

Read more.

Frequently Asked Questions

How is Carebuilders at Home working to keep me and my loved ones safe?

All of our caregivers are following a special protocol regarding staying home if they are sick and are self-screening before reporting to work each and every time. We are trying to keep clients safe by limiting the number of caregivers they come into contact with. We believe this is the responsible thing to do to keep our clients safe. We have a screening tool for caregivers to assess their health before going into the client’s home. We understand that keeping COVID-19 out of your home is the most important thing right now.

What additional training are you giving your staff?

Although our caregivers are already trained on infection control, we have taken additional steps and added extra training on infection control procedures to keep the home clean and healthy. Our caregivers are following enhanced home hygiene principles to keep COVID-19 out of homes.

I'm currently in a facility and not in my home, what is your process?

For clients that are served in facilities and communal settings, we will work closely with the facilities to follow their protocols on protecting residents.

Am I better off in a facility or my home?

We believe the home remains the safest place for you and your loved ones to remain as research shows that the virus is spread more quickly in facilities, large groups or public settings. Possible exposure remains lowest for those that can remain at home with limited outside contact. We have taken bold steps in this regard by also asking that caregivers follow all recommendations about social distancing themselves in their personal life to help us keep clients safe.

How do I know if I'm at a greater risk of getting COVID-19?

The CDC indicates the following groups are at an increased risk of getting severely ill if they get infected with COVID-19:

People aged 65 years and older

People who live in a nursing home or long-term care facility

Other high-risk conditions could include:

  1. People with chronic lung disease or moderate to severe asthma
  2. People who have heart disease with complications
  3. People who are immunocompromised including cancer treatment
  4. People of any age with severe obesity (body mass index [(BM]I)≥40) or certain underlying medical conditions, particularly if not well controlled, such as those with diabetes, renal failure, or liver disease might also be at risk

What are some additional steps I can take to protect my health?

Things you can do to stay healthy include having a plan with family and friends on what to do if you become ill. Get medication refills so no outside visits to the doctor will be needed. Wash hands frequently with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based sanitizer and rub hands for at least 20 seconds. Cover your mouth and nose with a tissue when you cough and sneeze, then throw it away and wash your hands. Clean and disinfect frequently touched objects daily. Eat well and drink lots of water and get plenty of sleep to boost your immune system.