SMS Terms and Conditions

These terms and conditions apply to SMS text messages sent by CareBuilders at Home.

  1. Consent for SMS Communications
    • If you grant consent to receive SMS communications from CareBuilders at Home, the information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  2. Types of SMS Communications
    • If you have consented to receive text messages from CareBuilders at Home, you may receive SMS communications related to the following:
      • Customers and Guests: Updates regarding requested information, appointment reminders, follow-up messages
      • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
  3. Message Frequency
    • Message frequency may vary.
    • These messages can be recurring or one-time SMS text messages.
    • You may receive a number of SMS messages per week regarding your appointments, care, services or application status with CareBuilders at Home.
    • You may also receive occasional marketing messages or promotions.
  4. Potential Fees for SMS Messaging
    • Many carriers charge a fee for each message sent or received.
    • This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
  5. Opt-In to Receive SMS Messages
    • You may opt in to receive SMS messages from CareBuilders at Home, including appointment reminders, care updates, marketing promotions, and other relevant information, by consenting to receive SMS messages and submitting an online form.
  6. Opt-Out of SMS Messages
    • You may opt out of receiving SMS messages at any time.
    • To do so, simply reply “STOP” to any SMS message you receive.
    • Alternatively, you can contact us directly to request removal from our messaging list.
  7. Standard Messaging Disclosures
    • Message and data rates may apply. Message frequency may vary. Standard messaging rates will be charged by your mobile service provider. Carriers are not liable for delayed or undelivered messages. You can opt-out at any time by texting ‘STOP’ to the number from which you received the message. For assistance, text ‘HELP’ to the number from which you received the message or visit our privacy policy.
  8. Help
    • If you are experiencing any issues, you can text ‘HELP’ to the number from which you received the message or contact us directly at the number or email below:

These SMS Terms may be updated by CareBuilders at Home at any time without prior notice. By continuing to be enrolled in any CareBuilders at Home text messaging program(s), or by providing your cell phone number to CareBuilders at Home, you agree to any changes.